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WARRANTY & SERVICES
1. Welcome to RFS
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Documents pertaining to an offer such as illustrations, drawings and measurements are only approximate and not binding. We reserve rights of ownership and copyright of cost estimates, drawings and other documents. They may not be made available to third parties.
2. What products are warranted?
We are liable as follows for defects of the delivery item, to the exclusion of further claims:
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Defects are to be notified in writing immediately. In the event of justified, immediate notice of defects we are entitled at our choice to remedy the defect or supply a replacement. Replaced parts will become our property.
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No claims for alleged faults shall be accepted in the event of unsuitable or improper use of the goods delivered, incorrect assembly or operation by the customer or third parties, normal wear and tear, damage as a result of erroneous or negligent treatment, improper maintenance, the use of incorrect operating materials, improper storage or any other circumstances for which the customer or third parties are responsible.
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In the event of supplying a replacement our liability is limited to the costs of the replacement item only. These are only paid where they occur in Singapore.
3. Where to go for warranty service?
Please mail back the items to:
Reliable Fluid Systems
1, Genting Link, #01-03
Singapore 349518
4. Can I exchange or return an item?
In the event you need to exchange an items, it is possible subjected to the the following conditions:
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Goods that are not sold from our inventory are not available for exchange.
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Goods that are sold from our inventory can be exchanged for other items within 7 days after the date on which risk is transferred. No refund of unused credits if exchanged items are of lesser value than the original invoice.
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Goods brought back for exchange must be in unused condition and subject to our inspection.
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Location of exchange will be in Singapore.